Click on "Get Started" and choose your role (Landlord, Tenant, or Cleaner). Fill in your details and select a subscription plan to get started.
What are the different subscription types?
We offer three subscription types: Landlords (A$44.99/month), Tenants (A$14.99/month), and Cleaners (A$14.99/month). Each has different features tailored to your needs.
How do I cancel my subscription?
Go to Profile > Subscription tab and click "Cancel Subscription". Your access will continue until the end of your billing period.
Can I change my subscription plan?
Yes! Visit the Pricing page or go to Profile > Subscription and click "Change Plan" to upgrade or switch between plans.
How do I post a property listing?
From your dashboard, click "Property" in the create post section. Add photos, description, location, and pricing details. Only Landlords can post property listings.
What is post boosting?
Post boosting increases your post visibility for 30 days. We offer three tiers: Plus (A$8), Premium (A$20), and Deluxe (A$38) with increasing visibility and features.
Can tenants post property listings?
No, only Landlords can post property listings. Tenants have free access to the newsfeed but need to upgrade to a Landlord subscription to post properties.
What can cleaners post about?
Cleaners can only post about their cleaning services, portfolios, and related content. Posts outside cleaning services are not permitted.
How do you verify reviews?
All reviews are user-generated content. We do not verify reviews but monitor for inappropriate content. Users are responsible for the accuracy of their reviews.
How do I report inappropriate content?
Click the three dots menu on any post and select "Report". Our team will review the content within 24 hours.
Is my personal information safe?
Yes, we take privacy seriously. Read our Privacy Policy for details on how we protect and use your data. We never sell your information to third parties.
How do I update my profile?
Go to Profile > Profile Information tab. Update your details and click "Save Changes".
Still need help?
Can't find what you're looking for? Our support team is here to help you.